How Moss office runs on coffee, booths, and quiet conversation

Moss, a Berlin-based fintech innovator with over 200 employees, has been redefining expense and credit management across Europe. 

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But when it came to navigating the return to office life post-Covid, they hit a familiar snag: noise. After months of working from the peaceful comfort of home offices, employees found the bustling energy of Moss's headquarters both invigorating and distracting. Requests for quiet zones started flooding in.

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Expanding the office footprint to add more meeting rooms wasn’t an option, so Moss turned to a smarter, long-term solution – soundproof booths. 

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Compact, practical, and endlessly versatile, these booths offer employees the privacy they crave without sacrificing valuable floor space. From focused work to impromptu calls, they’ve become indispensable in helping Moss strike the right balance between collaboration and calm.

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Booths: the new office MVP

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At Moss, soundproof booths are as essential as caffeine – literally second only to the coffee machine in daily use. “Everyone runs to the phone booths all the time. They’re the most-used things in the office – apart from the coffee machine,” laughs Jolanta Bochen, Office and Event Manager at Moss. And, honestly, it tracks. In a fast-paced fintech like this, the booths are survival gear.

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Coming back to the office after Covid revealed a hard truth: open-plan layouts may spark collaboration, but they’re also a free-for-all of distractions. Sales teams were loudly closing deals, customer service reps were deep in calls, and quieter tasks like one-on-one conversations or focused work didn’t stand a chance. But Moss found a secret weapon: a bunch of Persy Booths, carefully placed across their sprawling 2,000-square-meter HQ to bring balance back to the chaos.

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“Our sales team is naturally loud, and customer service needs a quiet environment to support our clients effectively,” Jolanta explains. “The booths give them a space to focus and make sure the rest of the office can, too. They’ve truly changed the way we work.”

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Beyond calls: spaces that do it all

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The booths have carved out a role far beyond just hosting calls. They’ve become the go-to space for tackling tasks that demand focus and flexibility. Jolanta recalls a particularly creative use case: “Our VP Chief of Staff often prefers to present all-hands meetings from a booth, even when the team is gathered in the office. The superior sound quality, noise isolation, and ability to focus make it a far better option to present a global format, so that everyone can hear everything perfectly.”

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Whether it’s a quiet spot for brainstorming, a space to dive into a critical project or even a quick team sync, these pods rise to the occasion. More than a soundproof escape, they’re the adaptive, multipurpose tools Moss didn’t know it needed, evolving with the team’s fast-paced workday.

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Built to last: the reliability factor

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When you’re clocking four years of heavy daily use, most office gear starts showing its age. Not Persy Booths. “I’ve seen other phone booths literally fall apart, but not these,” says Jolanta, Moss’s office manager. “They’re solid, well-designed, and comfortable. Employees are happy to sit in them for 30 minutes, an hour, or even longer.”

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Even more impressive is that there hasn’t been a single complaint. “In my role, that’s rare,” Jolanta laughs. “If something’s off, I hear about it immediately. With Persy Booths, there’s nothing to fix, they just work.”

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The magic’s in the details. These aren’t just soundproof boxes: our booths are carefully crafted spaces that make office life smoother. Built-in ventilation keeps things cool, while ergonomic touches and spacious corner tables hit that sweet spot between function and comfort. “It’s the little things, like the perfectly placed plugs or the roomy layout,” Jolanta says. “Employees don’t even notice because everything just works.” 

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A partnership that delivers 

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Persy Booths are more than just office equipment—they come with strings attached (and, for once, that’s a good thing). 

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“It’s not only about the product. It’s about the connection and cooperation,” explains Jolanta. From quick turnarounds on maintenance to smooth communication with the Persy team, the experience has been as reliable as the booths themselves.

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Over time, it’s natural for components to need minor updates – like changing the car's oil or replacing an old bulb. Ventilation adjustments or tightening a screw here and there are all part of the booth’s lifespan. And for Jolanta, dealing with these has been stress-free. “Whenever I’ve needed maintenance, it’s been simple to organise. The Persy team is responsive, and I know they’ll get it sorted without hassle,” she shares.

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Recently, Moss requested LAN connections for all their booths, a feature typically installed during manufacturing. The Persy team stepped up, retrofitting the booths onsite to save Moss from their WIFI nightmares. 

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That reliability makes all the difference for an office manager juggling a million things. “It’s like buying a product that comes with lifelong support. You don’t just get the booth. You get the peace of mind that it’s going to work for years to come.”

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Lessons in office design

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Moss’s setup is proof that you don’t need a sledgehammer to create a functional workspace. Innovative and flexible solutions like soundproof booths can redefine how employees work by offering the focus and privacy they need without taking up more square footage than necessary.

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“People used to retreat to meeting rooms for privacy, but that’s no longer necessary,” Jolanta explains. “The booths make sure meeting rooms stay available for larger groups, and employees always have somewhere quiet to work.”

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After four years, Moss’s soundproof booths remain essential. Built to last and thoughtfully designed, they’ve cemented their place as a go-to solution for keeping the modern office humming.

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